Meet Our Team Leaders

Henry Sheldon


Henry Sheldon is the President of Freight Management Systems, Inc. (FMS), a leading software development company specializing in transportation management systems and transportation logistics software.  Henry has over 30 years experience in the software development and transportation logistics industries.  Growing up in a family owned transportation business with a love of technology uniquely prepared Henry to help design and lead teams of software developers in the logistics industry.

Today, Henry is leading the way for FMS to produce the best transportation management software backed by unparalleled helpful customer support.  The rare times he’s not working, you can find him enjoying life’s adventures with his wife, his 9 year old daughter, and 7 year old son.

“The software we make are only tools to support our greatest assets, our customers!”

Carol Pappalardo

Director of Customer Support

Carol has been a team member at Freight Management Systems, Inc. for over 14 years.  Before Freight Management Systems, Carol worked with Transportation Brokerage companies for many years.  She is one of the nicest and most helpful people around which makes her so good at the job she does.  In her off time, she loves to spend time with her husband and family and friends.

Julie Robinson

Customer Support – Technical Lead

Julie enjoys solving problems and learning about how systems work.  She sees a true value of process and is very talented at delivery this message to our customers, ensuring they get the best service possible. She comes from a 13 year career in customer service and logistics background.   In her off hours, Julie loves to spend time with friends enjoying all that South Florida offers from the beaches to all of the festivals and activities.

Ely Bascoy

Ely Bascoy

Lead Software Engineer

Ely leads our team of programmers to always come up with better and better solutions.  Ely has worked in many fields and has a knack for solving problems whether it’s technical in nature or not.  This makes him a perfect fit for working with logistics because answers are not always easy or technical in nature.  He has been programming for over 10 year and is verse in many programming languages and database engines.  In his freetime, Ely is a lead singer and stars in his rock band, where they make original music, and play in the Miami Florida area.

Laura Reed

Customer Training Specialist

Laura is the newest member to our team at Freight Management Systems, Inc.  Laura grew up in Medford, Oregon which is often known as the “Transportation Broker Capital” of the US.  She manged a very large brokerage for many years and is a certified broker with the Transportation Intermediaries Association.  Laura has extensive knowledge in the LOADPlus brand from both a client’s perspective and a as a transportation Broker.  With her extensive background, and her very patient personality, she is a perfect fit to lead up our training and testing teams at FMS.  She looks forward to working with new and existing clients in all your learning needs.

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